Orders will typically be ready for collection within an hour.
Please be aware that due to the theatre's covid-safe policy, only patrons holding a valid ticket will be allowed to enter the venue. Therefore your collection day needs to be the day of your performance. You can choose to pick your order up either pre-show, during the interval, or post-show.
STALLS - if seated downstairs, your collection point is located at the merchandise shop located at the Little Bourke Street end of the foyer. Head straight to the front of the queue and present your confirmation email to the door attendant to collect your order.
DRESS OR GRAND CIRCLE - if you are seated upstairs, your collection point is located at the merchandise kiosk next to the Wintergarden Bar on the dress circle level.